Rebuilding the appointment portal with people already in line
Case study: a public-counter booking calendar used every day, rewritten from scratch and put into production without losing a single appointment.
The transposition dates to 2024, but real enforcement arrives now. Strip away the noise and six concrete obligations and two dates remain. Here's what the regulation demands of a company with 80 to 500 employees, and what you can ignore.
Case study: a public-counter booking calendar used every day, rewritten from scratch and put into production without losing a single appointment.
Case study: from millions of real tickets to a new open-source system on Odoo Community, with per-client separation, connectors to client systems, a REST API and a wiki inside the ticket.
Case study: order, security and autonomy in the infrastructure of a multi-client contact center, without stopping work for a single day.
How to modernize a legacy application with the law encoded inside: no big-bang, the Strangler pattern — keep the brain, redo the delivery one piece at a time.
NIS2 obligations for Italian SMEs and how to prepare with sovereign tools.
From 11 September 2026 actively exploited vulnerabilities must be reported to ENISA within 24 hours, including for products already sold. Without an SBOM you have no data.
"Sovereign cloud" is not an adjective: the EU has a yardstick — eight objectives and SEAL levels 0-4 — and in April 2026 it used it on a €180 million tender.
The ability to keep operating no matter what others decide: the Cloud Act, 70% of EU cloud in US hands, and 5 tests to measure it.
Why the contract doesn't protect you, why "datacentre in Europe" isn't enough, and what really changes when the supplier is a US company. No jargon.
Anatomy of a real passive scan: forgotten subdomains, expired certificates, an open RDP port and three keys on GitHub. How it happens and how to close it.
What "AI in production" really means for an SME. Where it pays off, where it doesn't, and why orchestration matters more than the model.
DORA (Reg. EU 2022/2554) demands real digital operational resilience, not paperwork: the 5 pillars, the dates and what a financial SME must actually do.
We state it in the price list, but what does it operationally mean to spin up a SOC for an SME in two days? The diary of a real onboarding. Coming soon on this blog.
The AI Act (Reg. EU 2024/1689) classifies AI by risk: bans, high-risk, transparency. The new dates after the 2026 Omnibus and where an SME should start.
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